ILENG (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ileng.live and use our services. By accessing or using our site, you agree to the terms below.

1.1 Information You Provide

• Contact details: name, email address, phone number
• Account data: login credentials, course enrollments, payment confirmations
• Communications: messages, inquiries, and support requests via forms, email, or WhatsApp

1.2 Automatically Collected Data

• Usage data: pages viewed, time on page, click paths, error logs
• Device & browser info: IP address, browser type/version, operating system, device identifiers
• Cookies & similar technologies: to remember preferences, improve performance, and analyze traffic

2. How We Use Your Information

• To deliver services: enroll you in courses, schedule sessions, process payments, send confirmations
• To communicate: respond to inquiries, send updates, newsletters, and support messages
• To improve our site: analyze usage patterns, optimize functionality, and personalize content
• For security: detect and prevent fraud, secure user data, comply with legal obligations

3. Cookies & Tracking

We use cookies, web beacons, and similar tools to:

• Remember your language and display settings
• Understand how you interact with our site
• Serve relevant content and ads
• Integrate with analytics and marketing platforms

You can disable cookies in your browser settings, but some features may no longer function correctly.

4. Information Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers: payment processors, email platforms, hosting services
• Legal authorities: when required by law or to protect our rights
• Business Transfers: if ILENG is merged, acquired, or sold, your data may be transferred under confidentiality

All third parties are contractually bound to maintain the confidentiality and security of your data.

5. Data Retention & Security

• We keep your personal data only as long as necessary to fulfill the purposes described.
• We implement industry-standard safeguards (encryption, access controls, secure servers) to protect your information from unauthorized access and breaches.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at contact@ileng.live.

7. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If you believe we hold information on a child under 13, contact us to request deletion.

8. Changes to This Policy

We may update this Privacy Policy at any time. The “Last updated” date will indicate when changes were made. We encourage you to review this policy regularly for updates.

9. Contact Us

If you have questions or concerns about this policy, please reach out:

Email: contact@ileng.live
Phone: +212 704 774 326

Thank you for trusting ILENG with your privacy.